Errors found in a third of credit reports

More than a third of people who have checked their credit report in the last 2 years have found errors, research by uSwitch has found.

A credit report summarises a person's financial history and is used by credit providers to determine their creditworthiness.

The survey of more than 2,000 people found that 38% have found mistakes made by credit referencing agencies.

The most common errors are:

  • the wrong credit product or service was listed (39%)
  • the wrong address (23%)
  • the wrong name of the credit provider (18%).

David Mann, head of money at, said:

"We perhaps place too much blind faith in credit reference agencies to maintain accurate data about us, when mistakes are almost inevitable. But the process to correct these errors is lengthy and complicated.

"The problem is further compounded by there being multiple credit agencies so the incorrect information held about us could be included in more than one report. This makes it harder for consumers to know where to turn."

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